Troubleshooters

  • Investigations

    Jul 24, 2014

    Who's Really Selling You Those Tickets?

    Who's Really Selling You Those Tickets?

    It will soon be easier to figure out who you're buying tickets from online. A new million-dollar settlement will require resale companies to make it clear that you're buying from them and not the actual venue.

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  • Investigations

    Jul 23, 2014

    Special Probation for Cafe Sweepstakes Manager

    Special Probation for Cafe Sweepstakes Manager

    In a follow-up to a Troubleshooters investigation, George Colli has the latest on the manager of a business that was shut down for running Internet sweepstakes games.

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  • Investigations

    Jul 23, 2014

    Power Rate Hike Proposed

    Power Rate Hike Proposed

    The NBC Connecticut Troubleshooters explain what power customers need to know about letters they are receiving outlining a proposed rate hike.

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  • Investigations

    Jul 16, 2014

    Wrong Water Bill, or Hidden Leak?

    Wrong Water Bill, or Hidden Leak?

    The Troubleshooters investigate a family’s struggle paying a costly water bill for a vacant home.

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  • Investigations

    Jul 16, 2014

    Hearings Continue for Enfield Dentist

    Hearings Continue for Enfield Dentist

    The State Dental Commission held its second day of hearings in the probe to determine whether an Enfield-based dentist should have his license re-instated after a patient died in his care.

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  • Investigations

    Jul 14, 2014

    Do-It-Yourself Home Security

    Do-It-Yourself Home Security

    Do-it-yourself home security systems aren't perfect yet, but they aren't difficult to set up either.

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  • Investigations

    Jul 9, 2014

    Deciphering Debit Cards at the Pump

    Deciphering Debit Cards at the Pump

    The NBC Connecticut Troubleshooters show you how to get the most for your money hen you fill up.

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  • Investigations

    Jul 8, 2014

    Patent Troll Trouble

    Patent Troll Trouble

    The NBC Connecticut Troubleshooters have been tracking the issue of patent trolls for almost two years. Chief Investigative Reporter Len Besthoff has the latest on a legislative failure and a Supreme Court ruling.

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  • Investigations

    Jul 8, 2014

    More Auto Glass Allegations

    More Auto Glass Allegations

    A day after an NBC Connecticut Troubleshooters investigation into steering allegations against The Safelite Group, LLC, another local business man says the nation-wide company is not playing fair.

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  • Investigations

    Jul 7, 2014

    Auto Glass Monopoly?

    Auto Glass Monopoly?

    Should a private business be forced to refer a competitor? That question is at the center of a court challenge over a Connecticut anti-steering law.

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