Renewing your driver’s license can be a painstaking process when you arrive at the Department of Motor Vehicles and find a massive line of people waiting ahead of you.
A new tool the DMV is offering online promises to eliminate the surprise.
Using a computer, smart phone or tablet, you can find wait times before heading to any of its major service offices around the state.
According to the DMV, the online times are within 10 minutes of real time.
The new wait-time link on the DMV Web site shows times for various services each office might offer, such as registering a vehicle, obtaining a license or ID card, obtaining a handicap parking permit, getting copies of records, requesting a duplicate title and making registration and license name changes.
"We see this as a tremendous customer service improvement. Until now, the wait time was always a mystery and gamble when you went to a DMV," Melody Currey, DMV Commissioner, said in a statement. "Now people have a guide to help them plan their day."
You can check the service here: http://www.dmvselfservice.ct.gov/NemoService.aspx