Company Goes After Better Business Bureau
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MIAMI GARDENS, FL - FEBRUARY 05: Tickets for Super Bowl XLIV are seen on February 5, 2010 in Miami Gardens, Florida. The Indianapolis Colts will play the New Orleans Saints in the NFL's championship game Sunday February 7, 2010. (Photo by Michael Heiman/Getty Images)
A ticket exchange website has filed a lawsuit against the Connecticut Better Business Bureau, accusing it of deceptive business ratings.
TicketNetwork Inc, said Wednesday it filed the suit in Rockville Superior Court.
The lawsuit claims the BBB operates a "pay to play" ratings system that favors businesses that pay fees for memberships, and receive better ratings than businesses that do not pay to join.
BBB spokesperson Howard Schwartz said the accusation is not true. He said many businesses that have an "A" rating are non-accredited businesses. Schwartz said even a company that recently paid to join may not qualify for an "A" rating until it establishes a reputation.
TicketNetwork wants the Better Business Bureau to stop the "pay to play" practice and to pay the costs of the company's lawsuit.
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