Torrington Firefighters Sent to Wrong Address

By Doug Greene and Ari Mason
|  Wednesday, Nov 27, 2013  |  Updated 7:55 PM EDT
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Torrington investigates an erroneous dispatch.

Torrington investigates an erroneous dispatch.

Litchfield County Dispatch is investigating after firefighters were went to a wrong address in Torrington on Tuesday.

Firefighters rushed to an address on Highland Avenue on Tuesday afternoon when they should have been heading to a home on the Harwinton side of the city, where the call for help had been placed.

No one was hurt in the incident and there were no serious issues stemming from the dispatch mix-up, but workers on duty Wednesday afternoon at Litchfield County Dispatch confirmed that an investigation is underway.

Litchfield County Dispatch is based in the same building as the Torrington Fire Department.

Torrington residents said Wednesday the mistaken dispatch left them anxious and upset.

"Especially if somebody's hurt, it's ridiculous," said Gina McGonigal of Torrington. "They should be more on top of their game, you know? Especially sending them to the wrong address. You can't do that. "

Workers on duty at Litchfield County Dispatch said they aren't authorized to discuss the investigation, but they said the situation is being taken seriously.

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