911 System Returns After Overnight Glitch

Several police departments in Connecticut reported experiencing a 911 outage overnight.

Southington, New Britain, Farmington, West Hartford, Ledyard, Vernon and Putnam all reported problems with the 911 system around 2 a.m.

Those departments were asking residents to call their routine numbers for any emergencies.

NBC Connecticut Investigates obtained an email sent by the state to 91 directors. It said Connecticut's local service provider, Fronter Communications, was conducting system maintenance that disrupted the 911 network shortly after 1 a.m. 

Frontier confirmed the contents of that email late Wednesday afternoon.

The 911 issue was resolved around 2:45 a.m.

AT&T is the systemwide vendor for the state's 911 system and said the issue was local to the vendor here in Connecticut.

“Service was restored early this morning. There was a problem in the local service provider’s network. For any additional questions, please refer to Frontier Communications,” AT&T spokesperson, Kate MacKinnon, said.

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