Comcast customers throughout the Northeast and parts of the west coast reported outages Saturday, according to the company’s website.
According to the company website, there was a sharp increase in outage reports starting around 6:20 a.m. Saturday. The company tweeted that customers in parts of the northeast were experiencing issues and that the they were working on a fix. Many Connecticut customers reported issues with their service.
Comcast spokeswoman Kristen Roberts said that X-1 customers were experiencing issues with their service. As of 4:58 p.m. the problem had been isolated and customers should see services return to normal.
Information on exactly what caused the outage was not immediately available.
Comcast — the parent company of NBCUniversal — offers phone, Internet and TV service in 40 states and Washington, D.C.