Eversource is warning customers about people posing at company representatives who in fact have no connection to the power company.
Eversource said they’ve received multiple reports of individuals claiming to be representatives or partners of Eversource trying to solicit through phone calls and home visits. These people say they are selling “discounted power.”
In a release, Eversource stressed that they rarely make unsolicited phone calls and the company never goes door-to-door marketing competitive rates. Eversource believes people using these strategies are either scammers or third-party suppliers using deceptive marketing tactics.
All Eversource employees have company-issued identification and all contractors carry paperwork with a description of the location and work they are assigned to complete. Customers can always ask to see this for confirmation of an individual’s legitimacy. They can also verify that they are speaking to an Eversource representative by asking to confirm basic account information such as the names on the account, the address, or the amount due.
The utility company also reminded customers to never show a copy of their bill or account to an unsolicited person.
The state maintains a list of current offers from licensed power suppliers for anyone interested in switching to a third-party supplier.
Anyone who thinks they were targeted by an improper solicitor can report it to Eversource at 1-800-286-2000.
