MDC Again Warns of Impostors

There was a two-hour delay before police responded and investigators want to know why.

The Metropolitan District Commission is warning customers after people posing as water company employees tried to enter houses.

Several separate incidents were reported on Tuesday in Hartford and West Hartford, in which people claimed to be from the water company to try and enter homes in Hartford and West Hartford.

The MDC urges residents, especially those who are home during the day, to be alert for imposters.

MDC field employees wear clothing and drive vehicles clearly marked with the MDC logo.

Customers should ask for identification from anyone who comes to their door.  All MDC employees have photo identification badges and will gladly display them upon request. The policy is “No Identification - No Entry.”

If someone comes to your door claiming to be from the water company and you do not have a previously scheduled appointment, do not allow access to your home until calling the MDC Command Center at 860-278-7850 ext 3600 to verify their identity.

If you have any doubt about the individual’s identity or motives, or authenticity of their credentials, do not allow them entry into your home and call the police.

In January, men claiming to be MDC employees robbed a house in Hartford.

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