Deadline Today for AT&T "Cramming" Refunds - NBC Connecticut

Deadline Today for AT&T "Cramming" Refunds



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    An AT&T logo is displayed on an AT&T truck. (Photo by Tim Boyle/Getty Images)

    If you are or were an AT&T wireless customer, you might have money coming back to you because of a $105 million settlement and the deadline to file a claim is today, May 1.

    In October, the Federal Trade Commission said AT&T Mobility LLC, a subsidiary of the telecom giant, agreed to the settlement after the government accused the company of unlawfully billing customers for hundreds of millions of dollars in bogus unauthorized third-party charges – a practice known as cramming.

    The settlement called for FTC to receive $80 million for consumer refunds.

    So far, 4.9 million people have applied nationwide for refunds, according to a statement from U.S. Senator Richard Blumenthal.

    “These unlawful charges were forced on consumers without their consent or even knowledge, and refunds must be issued. Unauthorized and unscrupulous third-charges—hidden in bills through vague and deceptive language—robbed consumers and they deserve their money back. The procedure to apply is simple and quick, and consumers should apply immediately to ensure they receive what they are rightfully owed,” Blumenthal said in a statement.

    To apply for a refund, AT&T customers should go to the Federal Trade Commission website. If you have questions or need a paper claim, call 1-877-819-9692.

    AT&T will be sending notices to customers who are eligible for refunds.

    In December, the FCC, FTC and all 50 states also reached a similar settlement with T-Mobile for $90 million. The deadline to claim refunds in that case is June 30. Learn more about the T-Mobile refunds on the FTC’s Web site or by calling 1-855-382-6403.

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