A laptop an elderly services specialist in New Haven used to input data for the rent rebate program was stolen from the Mitchell Branch Library on May 23 and the city will be offering identity protection to those who might be affected by a potential breach.
City officials said there is no reason to believe that anyone has accessed the data stored on the laptop, but the city has sent letters to the individuals in the rent rebate program whose personal information might have been affected.
The city has entered a contract with AllClearID to offer identity protection to those in the rent rebate database at no cost to obtain credit monitoring, identity theft insurance and fraud resolution services for two years.
Anyone interested in receiving the service must register with AllClearID to receive the free service.
AllClearID has established a hotline for New Haven residents affected by the laptop theft and anyone with questions can call (877) 615-3749 for more information.
The City also has begun a review of its policies and procedures regarding data security to determine if changes are be appropriate.
New Haven Police are investigating.
No suspects have been identified.
