Verizon to Close Call Centers in Meriden, Rocky Hill - NBC Connecticut

Verizon to Close Call Centers in Meriden, Rocky Hill



    Verizon to Close Call Centers in Meriden, Rocky Hill

    Some 3,000 Verizon Wireless employees around the country, including more than 300 in Connecticut, will need to relocate or find new jobs when call centers close this spring as part of a company-wide consolidation.

    Verizon call centers in Meriden and Rocky Hill will close when reorganization takes effect in May, the company announced Feb. 12. About 100 Verizon Wireless and 30 Verizon Business employees will transfer to the Wallingford facility at 20 Alexander Drive.

    An additional 200 employees in Wallingford and 40 in Meriden will need to reapply for local positions or relocate out of state, according to Verizon spokesperson Michael Murphy.

    Employees who choose to relocate could be eligible to receive a $10,000 relocation package, and those who visit other facilities prior to relocating will receive $500 to offset travel costs, Murphy said.

    Employees who choose not to relocate and don’t receive new local assignments will receive individualized severance packages.

    Murphy said he estimates that 2,200 of the 3,000 affected employees will transfer to other locations within driving distance of their current workplaces.

    The relocation process also impacts workers in Pennsylvania, California, Maryland and Georgia.

    Verizon employs about 73,000 people nationwide.