A Glastonbury woman is frustrated after catching a mail carrier cutting corners.
Home surveillance video shows a mail carrier stay in the truck when approaching a house, and then tossing a package onto the driveway. The woman who was waiting for that package says this has happened dozens of times.
“We were particularly interested in having that arrive and of course it was the glass that was being thrown out,” explained Lindsey Almenas.
Almenas has had growing worries about things being damaged. She says the family installed the surveillance camera about eight months ago and were surprised by what they saw time after time.
“If the package is a size you can hold within your hand it gets thrown out the window and if it’s a heavier package he’ll get out of the truck and place it,” she said. “It’s super frustrating. I’ve addressed it with the Postal Service before and it continues to happen.”
NBC Connecticut shared the video with U.S. Postal Service.
In response, a spokeswoman wrote in part:
“A mishandled package is unacceptable and does not reflect the careful efforts of the thousands of professional, dedicated carriers in our workforce. We are disappointed to see the actions of our employee.”
After Almenas posted the video on social media, she was surprised to read others in town write about similar experiences. Now she’s optimistic things will improve.
“Thanks for addressing it with the right people and I hope I can report back there’s been a change and our packages are being delivered properly,” she said.
The Postal Service tells us anyone with concerns about their mail delivery should contact their local Post Office.