One week has passed since Metro-North passengers went through what some described as a nightmare.
During the evening commute on June 22, service was suspended on parts of the New Haven. It happened as temperatures exceeded 100 degrees and there was no air conditioning or water.
Dozens of 911 calls came into Westport’s fire department from people complaining about the heat, including from pregnant women in distress.
The problem seems to be a lack of communication.
This Friday afternoon, Westport emergency management officials and representatives from Metro-North and the Connecticut Department of Transportation met at Westport Police Headquarters to talk about the stalled train problems and come up with some solutions to the communication problem.
“Today’s meeting was highly productive. We identified a number of areas where we believe we can improve communication with Metro-North on such emergencies,” First Selectman Gordon Joseloff said.
“For years we have had excellent communications with Metro-North on emergency responses and that is why when issues arose this time we wanted to quickly address them. The train-riding public will benefit from this review and I believe so will other emergency responders who interact with Metro-North on emergencies.”
The meeting comes the day after U.S. Reps. Rosa DeLauro and Jim Himes called for an official investigation into what happened.
