Connecticut

Cable, Phone & Internet Issues Reported in Northwestern Connecticut

Some towns in northwestern Connecticut are having communications problems on Saturday morning, according to Norfolk Police Department.

Norfolk Police Department Public Information Officer Jon Barbagallo said they are unsure how many towns are affected, but they know there are issues in Winsted, Salisbury, North Canaan and Falls Village. The problem started around 2 a.m. and is coming back up slowly.

The people in these areas are having problems with cable, phone and internet services. Norfolk Dispatch is also having issues with their internet, Barbagallo said.

People who are having these issues cannot call 911 due to problems with their internet and cell phone services, Barbagallo added. If anyone needs emergency services, he urges them to go to the nearest fire house or police department if they cannot dial 911.

Dispatchers have attempted to call multiple communication companies including Comcast, Frontier and AT&T to see if they know what the problem is, but he said so far nobody knows.

It is unclear when the communication issues will be resolved.

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