The day after there were intermittent computer outages at the state Department of Motor Vehicles, the agency is again urging people to hold off on going to a local branch.
"The Department of Motor Vehicles is advising customers tonight that they face the possibility of longer waits Wednesday as officials work to resolve a problem with intermittent computer outages in branches statewide," Bill Seymour, spokesperson for the DMV, said on Tuesday night.
He said the DMV's online registration-related web services would be down overnight as a part of system-issue assessments.
There issue stems from sudden outages of computer processing or a dramatic slowdown of processes during customer transactions, according to a news release from the DMV.
The department advised anyone who needed to renew a license or ID card to visit an AAA office instead of going to the DMV and AAA officials said they became extremely busy on Tuesday because of it.
Anyone whose registration expiration date or license expiration date is today will have the date extended until midnight on Thursday, according to the DMV.
“We know this is an inconvenience to our customers and we are working around the clock to resolve this matter. We also want customers who have expiring credentials to know that they will be given a grace period to get their renewals done,” DMV Commissioner Michael Bzdyra said.
The DMV has been plagued by computer problems since switching to a new system last August.
Last week, the state announced it was ending an agreement with 3M, the company hired to handle the computer system modernization overhaul.