Novo Nordisk, a Danish pharmaceutical company, is recalling insulin cartridge holders because they may crack or break if exposed to certain chemicals, including some cleaning agents.
The affected cartridges were sold under the brand NovoPen Echo, which is used for insulin treatment by people with diabetes.
The manufacturer says using a device with a cracked or broken cartridge holder may result in the device delivering a reduced dose of insulin.
Novo Nordisk says it has received numerous complaints of damaged cartridge holders and some reports of adverse events to date.
The devices were distributed between 8/1/2016 to 6/22/2017. Novo Nordisk is notifying distributors, pharmacies, healthcare professionals and patients of the recall by mail.
Cartridge holders from the following batch numbers are affected:
Patients using a NovoPen Echo from one of the recalled batches should call (855) 419-8827 between 8 a.m. and 6 p.m. EDT to get a replacement cartridge holder.