
The sporadic problems with 911 across the state have been resolved, according to Connecticut State Police.
Several towns reported partial 911 outages on Monday.
State Police said they received reports that the outage may be tied to a Comcast outage affecting parts of New England. The outage affected Comcast Voice Over IP phone customers, not mobile devices.
They worked with the carrier on the issue and as of 5 a.m. Tuesday morning all issues have been taken care of.
Officials from the state Department of Emergency Services and Public Protection said the preliminary information is that one of the carriers was attempting an update that might have initiated the disruption.
State Police said in an emergency, first try dialing 911.
This advisory went out yesterday saying if you cannot reach 911, you should contact the Connecticut State Police troop in your area. Those contact numbers are listed below.
TROOP A - Southbury 90 Lakeside Road Southbury, CT (800) 375-9918 (203) 267-2200 | TROOP F - Westbrook 315 Spencer Plains Road Westbrook, CT (800) 256-5761 (860) 399-2100 | TROOP C - Tolland 1320 Tolland Stage Tolland, CT (800) 318-7633 (860) 896-3200 |
TROOP B - Canaan Route 7, 463 Ashley Falls Road North Canaan, CT (800) 497-0403 (860) 626-1820 | TROOP H - Hartford 100R Washington Street Hartford, CT (800) 968-0664 (860) 534-1000 | TROOP D - Danielson 55 Westcott Road Danielson, CT (800) 954-8828 (860) 779-4900 |
TROOP G - Bridgeport 149 Prospect Street Bridgeport, CT (800) 575-6330 (203) 696-2500 | TROOP H - Bradley International Airport 30 Firehouse Road, Building 85-361 Windsor Locks, CT (860) 292-7400 (860) 292-7410 | TROOP E - Montville P.O. Box 306 Uncasville, CT (800) 953-7747 (860) 848-6500 |
TROOP L - Litchfield 452A Bantam Road Litchfield, CT (800) 953-9949 (860) 626-7900 | TROOP I - Bethany 631 Amity Road Bethany, CT (800) 956-8818 (203) 393-4200 | TROOP K - Colchester 15A Old Hartford Road Colchester, CT (800) 546-5005 (860) 465-5400 |
Officials advised people contact the non-emergency line for your local police department.
The Vernon Police Department and Tolland County Dispatch were among those experiencing the issue. Vernon police said they are still trying to determine the cause of the outage.