Fairfield County

Thousands Impacted by Optimum Service Interruptions Caused by Vandalism in Fairfield County

Optimum

Optimum service was interrupted for thousands of customers in Fairfield County on Friday and the company said they believe vandalism is the cause.

In a statement, the company said multiple fibers were cut due to suspected vandalism and about 16,000 customers were impacted.

Optimum said they've notified authorities and their teams worked on-site to make repairs.

Optimum teams said there was extensive damage. Interruptions were expected to continue into Saturday but as of Friday night, service has been restored to 99% of affected customers, according to an Optimum spokesperson.

"We are communicating with our customers and working as quickly as possible to restore service for all impacted," the company said.

Norwalk detectives are investigating.

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