Water Main Break in Southington Impacts Dozens of Businesses

Without water, some Southington businesses had no choice but to close.

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Crews in Southington worked through the heat to fix a water main break.

It happened overnight between Queen and Spring Streets, an area where many people come to shop and dine.

A number of businesses were hurting due to the leak with many shop owners disappointed about it impacting their fourth of July weekend foot traffic.

"I don't know how to describe it. There's nothing I can do," said Larry Kwok, owner of Luen Hop Chinese Restaurant.

Without water, Kwok's only option was to close. He said a day without any business is difficult.

"Loss of income for the day, I still got to pay my expenses," Kwok said.

Douglas Arndt, superintendent of Southington's Water Department, said it's a whole network of pipes underground, meaning some businesses in the area had water but may have dealt with empty parking lots due the construction.

"We're hurting today, yeah. My servers are here, and they work for tips. They love the job and that's why they do it. So, if you're willing to come out, we'd love to have some business," said Kelly Koskovich, general manager of Chili's.

"I got to work at 10:30 a.m. today, and it's now 12:41 p.m. We have not had one person in the restaurant," said Kayla Kusy, bartender at Chili's. "This is what we live off of is tips so when people don't come in, obviously it affects the whole day."

Chick-fil-A, which is located on Queen Street, posted on its Facebook page that it is closed because of the water main break.

Other places known not for serving food but fixing phones didn't have water, and while they remained open, they were still impacted.

"I think the customers think we might not be open due to what's going on over there," said Joe Smith, manager of Mobile Rescue Tech Repair.

Anywhere from 50 to 100 businesses in the area were without water, according to Arndt. About 100 to 200 people in the area might have seen a dip in water pressure.

Crews spent all day Friday digging into the concrete to locate the leak. Arndt said the next steps will include repairing the pipe and repaving the road.

He also suggests running the water for a couple minutes if you notice anything.

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