Winsted

Boil water advisory lifted in Winsted after major issue Saturday night

NBC Bay Area

Hundreds of Los Gatos residents are without water service. (Feb. 3, 2023)

Winsted residents no longer have to boil their water nearly a day after the town experienced major water issues.

Residents in Winsted, which is a part of Winchester, were told to limit water use and boil water around 6:30 p.m. on Saturday.

The town of Winchester said their SCADA system, which manages the town's water and wastewater systems, experienced a glitch. Because of this, water levels dropped lower than normal.

Town officials said the system also failed to alert them to the issue.

"Once we started receiving calls from residents, we immediately deployed a full crew - an all-hands-on-deck response - to identify and resolve the problem," the town said on Facebook.

The issue was fixed late Saturday night, but it took several hours to fully restore water tanks, town officials said.

In the town's most recent update, they said the water mains have been thoroughly flushed and purged of any air.

As of 3:15 p.m., residents can now use water without having to boil it. The Department of Public Health has given town officials the all clear.

If your water is still brown, you should allow the tap to run, or flush toilets.

"We understand the inconvenience this causes and assure you we are not happy with the system failure," the town said in a statement.

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