A 43-year-old woman in Rome was dragged down a subway platform and onto the tracks after her shopping bag became caught in the train door.
It was caught on security cameras courtesy of Corriere Della Sera last Wednesday.
At first, the woman, from Belarus, steps onto the train, but then decides to back out and her shopping bag gets stuck in the door.
As the train leaves the station, people on the platform yelled at the train driver but the train continues.
Passengers inside the train pulled the train's emergency brake switch but it didn't work. Neither did the sensors on the door of the train car.
The train driver, who was shown eating at the time, didn't know what had happened until he reached the next station.
The woman suffered broken bones and was at first put in intensive care, but has since improved.
The train driver said he was devasted when he found out, but did say he had looked twice in his mirror before leaving the station.
An Italian consumer group defended the train driver, saying the sensors and the emergency braking system were not working and the driver should not shoulder all the blame.