customer complaints

As omicron cases are going up, so is something else: the cost of important supplies in the fight against COVID-19.

As omicron cases are going up, so is something else: the cost of important supplies in the fight against COVID-19. The Connecticut Attorney General’s Office is getting complaints of price hikes on things like masks and at-home test kits, while the Connecticut Better Business Bureau warns of COVID-19 related scams. With new advice from health officials to switch from...

If you aren’t getting the help you need from customer service, a complaint letter can help document your issues with a product or service in writing. Here’s what you need to know to make sure a company hears your complaint loud and clear.

PURA has put Eversource’s rate hikes on hold while state regulators review the increase. Meanwhile, customers held a rally to protest the rising rates.