Department of Consumer Protection

Experts predict many people will be doing a lot more online shopping this holiday season. “I already did. A lot,” said Grandell Thompson of Windsor. This year’s Cyber Monday is expected to be the biggest digital sales day ever, according to Adobe Analytics. It’s predicted that spending will be up as much as 35% from last year to potentially $12.7…

State officials have launched an investigation into Frontier Communications. Attorney General William Tong and Consumer Protection Commissioner Michelle Seagull said the investigation comes after consumer complaints about what they called “excessive charges, poor service quality and unsatisfactory customer service” that started after Frontier acquired Southern New England Telephone Company in 2014.  Together, the Office of the Attorney General and Department…

The Department of Consumer Protection, the Better Business Bureau Serving Connecticut and Attorney General William Tong are warning families to be aware of work from home scams that may be targeting vulnerable workers. The DCP said they have received complaints about re-shipping scams since the emergence of coronavirus in Connecticut. Many people in Connecticut who are out of work are…

To help keep you informed on the most shared and talked about stories, each Saturday and Sunday we’ll revisit five stories from the previous week, including the most recent updates.

Bad fuel can make a mess of your car and leave you with costly repairs.

Connecticut has licensed 82 hemp growers, two processors, and 21 manufacturers under a pilot program signed into law earlier this year.

Hurricane Dorian has finally moved out of the Bahamas, leaving devastation for several areas. Concerns are growing for the residents left to pick up the pieces. As many people look to donate to charities, it can be difficult to determine if their money or donated items are going to the right place.

The Department of Consumer Protection is urging people to be cautious about donations to Hurricane Dorian relief collections to be sure the money goes where it is supposed to go.

Connecticut’s Department of Consumer Protection has opened an investigation into a possible violation of the Liquor Control Act at Diesel Lounge. The New Haven bar is under investigation for allegedly serving alcohol to a woman accused of causing a fatal hit-and-run crash in July.

Officials are considering adding six new conditions to the state’s Medical Marijuana Program.

Officials are considering adding six new conditions to the state’s Medical Marijuana Program.

More and more people are turning to flowers for Mother’s Day or any other occasion, but as more of the industry goes online it may not be clear exactly where those flowers are coming from or what you’re going to get.

Joan Rancourt is the latest customer to deal with reported issues involving Frontier Communications.

Connecticut is now part of a 12-state pilot program that allows drug drop boxes to found using Google Maps.

In just a matter of days a mysterious Maryland phone number starting with area code 240 has flooded Connecticut cell phones.

Connecticut lawmakers are poised to cast the first vote of the session on legislation concerning legalized recreational marijuana.

NBC Connecticut Responds helped to get her wood-burning stove back up and running after an issue that she said the company admitted was their fault.

Planet Fitness has taken over Cardio Express, which means there could be some changes in store for your membership.

NBC Connecticut Responds helped a Chesire woman and her grandddaughter get their money back after they say the merchant didn’t provide the service.

Connecticut’s Department of Consumer Protection is urging businesses to verify whether charities are legitimate before allowing them to solicit donations on their property.