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Frontier Ordered to Pay Millions After Internet Speed Allegations
The Federal Trade Commission has ordered the internet service provider Frontier Communications to pay over $8 million for allegedly lying to consumers and charging them for high-speed internet speeds it fails to deliver. Under a proposed order with the FTC and two California law enforcement agencies, Frontier will be prohibited from tricking consumers when it comes to its slow internet…
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Frontier Communications Says Internet Services Have Resumed
Frontier Communications, which provides internet service for rural and suburban areas in California, Florida, Connecticut, and 23 other states, is currently experiencing outages.
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Frontier Communications Files for Bankruptcy Protection
Norwalk-based Frontier Communications Corporation has filed for bankruptcy protection. CNBC reports that the company said it would file for bankruptcy protection as it restructures to cut more than $10 billion in debt. The company voluntarily filed petitions under Chapter 11 of the United States Bankruptcy Code in the Southern District of New York, according to a news release from…
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State Investigates Frontier Complaints
The State Attorney General said he is opening an investigation in customer complaints against Frontier Communications.
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State Officials Launch Investigation Into Frontier Communications
State officials have launched an investigation into Frontier Communications. Attorney General William Tong and Consumer Protection Commissioner Michelle Seagull said the investigation comes after consumer complaints about what they called “excessive charges, poor service quality and unsatisfactory customer service” that started after Frontier acquired Southern New England Telephone Company in 2014. Together, the Office of the Attorney General and Department…