-
Attorney General Seeks Penalties, Credits Over Eversource Response to Tropical Storm Isaias
The Attorney General is looking for Eversource to face penalties and to credit customers who lost power during Tropical Storm Isaias and says the company’s failure to communicate and protect public safety was “imprudent.” Tong made the argument Friday to the Public Utilities Regulatory Authority. “The evidence in this proceeding overwhelmingly demonstrates that Eversource yet again failed its Connecticut...
-
Attorney General Seeks Penalties and Credits Over Eversource Response to Tropical Storm Isaias
The Attorney General is looking for Eversource to face penalties and to credit customers who lost power during Tropical Storm Isaias and says the company’s failure to communicate and protect public safety was “imprudent.”
-
Power Companies in the Hotseat: Examining Isaias Response
The Connecticut Public Utilities Regulatory Authority, or PURA, has begun drilling down on what happened this past August when thousands lost power for a week or more after Tropical Storm Isaias roared through our state. The focus of a series of hearings began with the storm response by Eversource in a cluster of Fairfield County towns, including, New Fairfield, Bethel,…
-
State Regulators Find Electric Rate Hikes Not ‘Customer-Friendly,' Announce Changes
State utility regulators announced Wednesday that they will change the process of authorizing electricity rate hikes requested by Eversource and United Illuminating. Connecticut’s Public Utilities Regulatory Authority (PURA) released its findings from two investigations after complaints were raised by customers who received electric bills over the summer that included large increases for many. In its announcement, PURA admittted the...
-
State Regulators Find Electric Rate Hikes Not ‘Customer-Friendly,' Announce Changes
Connecticut’s Public Utilities Regulatory Authority (PURA) released its findings from two investigations after complaints were raised by customers who received electric bills over the summer that included large increases for many. In its announcement, PURA admittted the current approach to the rate hike approval process is not in the public interest.
-
State Regulators Change Electric Rate Hike Approval Process
State regulators announced Wednesday they will change the process for approving rate hikes from utilitiy companies to try and prevent huge increases in customers bills.
-
State Questions How Utility Handled Power Surge
There are new developments in an exclusive NBC Connecticut investigation into the handling of a power surge after Tropical Storm Isaias. A state agency has now gotten involved. NBC Connecticut Investigates first brought you the story of one neighborhood dealing with thousands of dollars’ worth of damage in the aftermath of Tropical Storm Isaias. The damage happened after the power…
-
PURA Holds Public Hearings on Tropical Storm Isaias Response
The Public Utilities Regulatory Authority (PURA) wants to hear from the public this week, as it continues the investigation into electric companies’ preparations and responses to Tropical Storm Isaias. The public hearings will be held over a 3-day period with today’s meeting set to start at 11a.m. Hundreds of thousands in the state lost power as a result of...
-
State Regulators Hold Hearing on Utilities' Response After Isaias
The Public Utilities Regulatory Authority held the first of three days of public hearings on the response by utility companies in the days following Tropical Storm Isaias.
-
Governor Lamont Signs Utility Accountability Bill
Governor Ned Lamont on Wednesday signed a bill aimed at holding state utility companies in the state accountable.
-
State Senate Passes Utility Reform Bill
The Connecticut Senate passed a bill Thursday aimed at creating a performance-based system for utilities that would hold the companies accountable, determine rates, and help protect customers during long-term outages. The House of Representatives passed the bipartisan proposal late Wednesday on a 136-4 vote. It was one of nearly a dozen disparate bills, including legislation to give local election officials…
-
House Passes Bill to Change Regulations for Utility Companies
The Connecticut House of Representatives passed a bill Wednesday that would require regulators to create a performance-based system tied to penalties and rate increases to hold Connecticut’s utility companies accountable. Part of the bill requires electric companies to compensate customers if power remains out after a certain amount of time. While the name is never said in the bill,...
-
House Passes Bill to Change Regulations for Utility Companies
The Connecticut House of Representatives has passed a bill targeting changes in regulating utility companies, including plans to require compensation for ratepayers left without power for days.
-
PURA Extends Enrollment Period for COVID-19 Payment Program
The Connecticut Public Utilities Regulatory Authority (PURA) has extended the enrollment period for the COVID-19 Payment Program for non-residential customers to November 1. The program directs state-regulated gas, electric, and water public service companies to work out flexible payment plans with customers experiencing financial difficulty. The enrollment period was originally scheduled to end on September 30. The program was already…
-
PURA Hears from Eversource Customers on Utility Bills
Connecticut residents had the chance to comment today on rising utility bills and efforts to restore power after Tropical Storm Isaias as the state Public Utilities Regulatory Authority conducts an investigation into Eversource. PURA heard initial comments during a hearing on Aug. 24, but the hearing ran long, so the office of consumer counsel requested the opportunity for more people…
-
State Regulators Hear From Customers About Skyrocketing Electric Rates
The public got a chance to air their grievances Thursday before the state regulators who oversee public utilities in Connecticut.
-
PURA Hears From Eversource Customers
Connecticut residents had the chance to comment today on rising utility bills and efforts to restore power after Tropical Storm Isaias as the state Public Utilities Regulatory Authority conducts an investigation into Eversource.
-
Lawmakers Tackle Energy Reforms Following Storm
The legislature’s Energy and Technology Committee heard testimony Tuesday about proposed legislation that would compensate ratepayers for almost every day they spent without power this summer following Tropical Storm Isaias. The legislation would also change how regulators look at setting rates. “This bill reflects a lot of the urgent challenges ratepayers have been experiencing over the last few months...
-
Legislature Discusses Power Outage Reimbursements
The state legislature is discussing getting residents reimbursements for power outages, whether in the past for moving forward.
-
Lawmakers Eye Changes for Electric Utilities Following Power Outages, Bill Increases
Lawmakers are working on legislation in response to skyrocketing electric bills and some people losing power for up to a week following Tropical Storm Isaias.