Consumer Archive - NBC Connecticut
Consumer Archive

Consumer Archive

RESPONDING TO YOUR CONSUMER NEEDS AND WORKING TO SAVE YOU MONEY

Friday, Feb 3, 2017

NBC Connecticut Responds to Your Consumer Complaints

NBC Connecticut Responds to Your Consumer Complaints

Introducing NBC Connecticut's new consumer unit, NBC Connecticut Responds. It's our new commitment to viewers. No call, email or question to our consumer hotline will go unanswered when it comes to your consumer...

Wednesday, Nov 22, 2017

Know the Rules Before You Pack and Ship

Know the Rules Before You Pack and Ship

Simply insuring a package with your carrier isn’t always enough because carriers like UPS have specific rules on how to pack properly.

Wednesday, Nov 22, 2017

Thanksgiving Shopping: What’s Open, What’s Closed in Connecticut

Thanksgiving Shopping: What’s Open, What’s Closed in Connecticut

Several years ago, retailers started their Black Friday sales earlier than ever, with some opening on Thanksgiving Day. Then the trend changed.

Tuesday, Nov 21, 2017

Blurred Lines Between Black Friday and Cyber Monday

Blurred Lines Between Black Friday and Cyber Monday

As the 2017 holiday shopping season kicks off, retailers face the constant dilemma of whether to push buyers to spend in store, online or both.

Tuesday, Nov 21, 2017

How to Save Money on Airline Baggage Fees

How to Save Money on Airline Baggage Fees

Airline baggage fees can add up in a hurry. Here are some tips you can use when traveling to save money when you check your luggage.

Saturday, Nov 18, 2017

When Does the Warranty Clock Start Ticking?

When Does the Warranty Clock Start Ticking?

Most warranties will protect consumers in the event a product doesn’t work as advertised or stops working altogether. But it’s important to know the terms of any warranty, because details can vary widely.

Friday, Nov 17, 2017

CT Couple Arrives in Paris to Find Their Ride Isn’t There

CT Couple Arrives in Paris to Find Their Ride Isn’t There

Richard and Carole Marzi were all set to start their vacation in small-town France. They just had no way to get there.

Thursday, Nov 16, 2017

What to Do When a Store Closes and You Didn’t Receive Your Order

What to Do When a Store Closes and You Didn’t Receive Your Order

What happens if a store closes and you never received the items you ordered? NBC Connecticut Responds has some simple tips to help make sure you get what you bought.

Wednesday, Nov 15, 2017

Same Item, Many Prices: Image Searching for the Best Deal

Same Item, Many Prices: Image Searching for the Best Deal

As 2017 winds down and marks one of the worst years for brick-and-mortar retailers, the consumer will likely continue to shop online more than ever before.

Top Stories
Coating of Snow Possible for Thursday Morning
Coating of Snow Possible for Thursday Morning

The NBC Connecticut First Alert Weather meteorologists are keeping an eye on a system that could bring some snow to the state on Thursday morning.Snow is possible from midnight to 8 a.m.

Black Ice and Snow Showers Tonight
Black Ice and Snow Showers Tonight

Patchy black ice and scattered snow showers possible tonight.

Autistic Teen's Malnutrition Death Was Preventable: Report
Autistic Teen's Malnutrition Death Was Preventable: Report

An investigation has found that the death of an autistic Connecticut teenager from malnutrition was preventable and there were problems with the state child welfare agency.

The Best Holiday Gifts of 2017
The Best Holiday Gifts of 2017

From the latest Xbox to designer handbags, find something for everyone in your life

Trump Attacks NY Senator in What She Calls a 'Sexist Smear'
Trump Attacks NY Senator in What She Calls a 'Sexist Smear'

President Donald Trump lashed out at Sen. Kirsten Gillibrand, D-N.Y., Tuesday, after she said Trump should resign over recent sexual misconduct allegations. Gillibrand called it a "sexist smear" while Democrats...

New London Police Arrest Suspect in Sexual Assaults
New London Police Arrest Suspect in Sexual Assaults

Police have arrested a man suspected of breaking into New London homes and sexually assaulting two women in New London.