November 16, 2017 4:00 pm What to Do When a Store Closes and You Didn't Receive Your Order What happens if a store closes and you never received the items you ordered? NBC Connecticut Responds has some simple tips to help make sure you get what you bought. US & World Videos 6:15 Face the Facts: Finding creative solutions to combat the lack of housing in Hartford 1:18 Forecast for Sunday, May 5 2:37 Armed citizen patrols continue in Hartford 3:03 Pet of the Week: Casper 0:58 Teen and man killed in shooting at Hartford apartment building