Investigations

As Connecticut voters take a breath after an unusual and consequential Election Day, a lot of them are taking stock in what they were a part of Tuesday. And they are also looking to the future. What’s On Your Mind? Call us at (860) 880-2844. On a chilly November day, many people in Connecticut did what they felt they had…

Connecticut voters told NBC Connecticut on Tuesday what they hoped to see come out of the election this year.

“I retired this year and I planned on traveling a lot.” Jay Goff’s sentiment is very relatable in 2020. “Well, I was in IT most of my career, so I was really looking forward to retiring and getting out of the corporate world,” Goff said. Goff, of Stafford Springs, was planning on retiring, but not this soon. He lost his…

Customer service plays a huge role in where we spend our money. An excellent experience can create a lifelong customer, while a poor interaction may lead you to declare you’ll never again do business with a particular company. NBC Connecticut Responds hears from frustrated consumers every day, but the complaints to our hotline have more than ...

Postponed plans. Cancelled trips. Social distancing. Life has changed drastically since the start of the coronavirus crisis. The NBC Connecticut Responds team has received more than double the complaints from consumers this year compared to last. In many cases, we’ve heard from people frustrated by a company’s customer service. Taylor Renaud of New...

“Just this year is my first one,” said high school senior Madison Chelgren as she sat with friend and classmate Darius Cummings. The students sat down with NBC Connecticut to talk about the diversity in teaching they’ve had throughout their educational experience. The pair both said teachers of color were few, with Chelgren explaining her World Rel...

The Connecticut Airport Authority announced enhancements to its popular onsite COVID-19 testing program at Bradley International Airport. The CAA wants to encourage more air travel by giving passengers coming from out-of-state a new, convenient way to avoid a 14-day quarantine when they arrive in Connecticut. At the same time, NBC Connecticut Inves...

The four-year Interstate 91 Charter Oak Bridge Project, which aims to ease traffic problems and improve safety in the Hartford, East Hartford and Wethersfield areas, has not yet been completed. However, a particular portion of the project is being finished a year ahead of schedule, according to engineers with the Connecticut Department of Transport...

Engineers, local and state officials gathered Thursday at the Ryefield Condominiums in Vernon for a live drilling and core sampling to test for crumbling concrete foundations. The goal of the testing is to identify at-risk foundations with pyrrhotite, and to understand the true scope of the crumbling foundations crisis. Researchers tested two condo...

A lot of time and money has been spent over these few months in order to get Connecticut schools ready to reopen. It has been tedious and costly for both families and school districts. NBC Connecticut Investigates examined the costs of reimagining and renovating school spaces, based on financial information obtained through public records requests....

To say reopening schools during a pandemic is challenging would be an understatement, especially in Connecticut’s larger districts. Districts spent months trying to set up a safe environment to learn, figuring out how to get students to and from school, and deciding how often they should be in a classroom. This effort required hundreds of millions ...

2 p.m. Saturday June 8, 2019: It came in as an activated fire alarm call, firefighting foam containing PFAS had been discharged after a malfunction from the foam system at a Signature Flight Support hangar at Bradley International Airport. Initially, airport officials thought the foam had been contained to airport property but hours later it surfac...

Since April, the Census Bureau has been conducting a weekly Household Pulse Survey to see how COVID-19 is impacting our everyday lives.