Boston

Macy's is opening a small store in Boston in a bid to lure new customers

Boston's location will be at the South Bay Center mall in Dorchester, opening in September, and will offer a slimmed-down assortment of trendy and basic fashions, as well as beauty and fragrances, along with services that allow shoppers to pick up online orders at the store

Customers walk out of a Macy's store
Photo by Joe Raedle/Getty Images

Customers walk out of Macy’s the day after the company announced that the 56 Burdines stores and the seven Macy’s stores in Florida all will operate under the combined name of Burdines-Macy’s May 23, 2003 in North Miami, Florida. The union is part of a strategy by parent company Federated Department Stores to use the national marketing clout of the Macy’s name and take advantage of larger buying power. All of Federated’s regional department store chains will make similar moves. The Miami-based Burdines will actually be the last one to be converted to the same name. (Photo by Joe Raedle/Getty Images)

Boston is about to get a new kind of Macy's as the department store giant expands its small-store format into the West and Northeast, looking to offer more convenient shopping, increase customer visits and add new shoppers.

The department store chain said Tuesday that last month it opened a location in Highland, Indiana, and plans to open small stores in Boston, Las Vegas and San Diego in coming weeks, bringing the total number of its small-format stores to 12. The new stores range in size from 30,000 to 50,000 square feet, roughly one-fifth the size of its regular department stores.

Boston's location will be at the South Bay Center mall in Dorchester, opening in September.

Macy's said the four new stores will bear the iconic brand's nameplate, but the other eight stores will still be called Market by Macy's. The department store opened its first small-format store in 2020 in the Dallas-Fort Worth area. Macy's operates little more than 500 stores under the namesake brand.

Nordstrom, Kohl's, Macy's upscale sister Bloomingdale's, as well as big box stores like Target, have been expanding to small formats for several years. But the trend gained momentum after the pandemic shifted more shopping to the suburbs and away from cities.

A local planning organization says they might have found a partial solution to the housing crisis — strip malls.

Macy's smaller department stores are not in traditional malls but rather in strip centers anchored by discount stores. They offer a slimmed-down assortment of trendy and basic fashions, as well as beauty and fragrances, along with services that allow shoppers to pick up online orders at the store.

Macy’s noted that these small stores opened more than one full fiscal year achieved positive comparable sales including licensed businesses.

The announcement came as the department store separately reported that it had to heavily discount spring goods to make room for fresh fall and holiday merchandise amid customers’ cautious spending, but adjusted profits and sales for the fiscal second quarter still beat Wall Street expectations. Overall, comparable sales — those from stores and digital channels opened at least a year — were down 7.3% in the quarter. The figure includes licensed owned businesses like cosmetics.

The Associated Press/NBC
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