May 2, 2016 6:00 pm DMV Announces Changes to Improve for Customers The troubled agency is adding a new leadership and changing the way it receives calls to be more responsive US & World Videos 1:42 Car sent flying into the air after speeding through rotary in Massachusetts 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:31 Synchronized swimmers: See an incredible triple whale breach 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit