February 21, 2013 11:55 pm Family Fights for Cruise Refund When the Blizzard of 2013 wrecked their Caribbean cruise vacation, a local family turned to the Troubleshooters to try to get their money back. What you need to know to protect your family vacation. US & World Videos 1:42 Car sent flying into the air after speeding through rotary in Massachusetts 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:31 Synchronized swimmers: See an incredible triple whale breach 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit