June 27, 2017 6:20 pm Refund Delayed Due to Software Error A Torrington woman struggled for weeks to get a refund for a faulty item due to a software error. US & World Videos 1:42 Car sent flying into the air after speeding through rotary in Massachusetts 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:31 Synchronized swimmers: See an incredible triple whale breach 2:20 Bodies of Missing Men Found in Rubber Bins Inside Storage Unit