The Latest
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Couple seeks answers after engagement ring goes missing at well-known jeweler
The couple says they were told the ring was missing via text message.
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Homeowners question state agency after they allege fraud scheme cost them thousands
Homeowners in three states said a state-registered contractor misled and exploited them, sometimes leaving behind dangerous or incomplete work.
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Connecticut doctor warns heated NeeDoh toys can cause serious burns
A Connecticut burn specialist is warning parents that NeeDoh squishy toys can cause serious burns if they heat up and break, releasing a thick, sticky gel. Dr. Alisa Savetamal, Medical Director of the Connecticut Burn Center at Bridgeport Hospital, said the center has seen cases involving children who were burned by the substance after the toys were heated. “It’s...
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Charmed by a Contractor: Our investigation and the warning from Homeland Security
“Don’t believe the kindness. He’s a manipulator, a liar,” said Liz Pereira, a Millbury, Massachusetts, homeowner, about a contractor she hired named Jason.
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Thousands didn't receive their DMV emissions postcard earlier this year
The Connecticut Department of Motor Vehicles (CT DMV) told NBC Connecticut Responds that from February 7th through March 15th, about 17,000 emission test reminder mailers did not get sent out. The CT DMV uses a third-party vendor, Opus Inspections, to manage the emissions program and issue reminders to owners. Although those initial reminders didn’t go out, late fee notices for those missed...
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We tested silver coins bought on eBay, and they were all fake
Six coin collectors from across our state told NBC Connecticut Responds they have seen counterfeits popping up on eBay, potentially leaving unsuspecting buyers scammed out of hundreds of dollars. They asked the Responds team to investigate, and the problem was easy to find. Our team identified four eBay listings described as 1oz bullion Silver Eagle coins. Everything about the listings…
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‘My head is just spinning,' customers with thousands at stake react to kitchen company closure
Wren Kitchens, a major kitchen cabinet retailer with showrooms in Milford and Newington and sixteen other smaller locations in Connecticut, abruptly closed Thursday. Some of these locations existed inside Home Depots. Customers and employees both said the closure occurred without warning. “We paid them with a check, and they cashed it. And so they have all of our money. They have over $23,000...
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Delta and Southwest increase fees
Higher airline fees could make spring break travel more expensive as Delta Air Lines and Southwest Airlines roll out new checked-bag charges this week. Delta began increasing its checked-bag fees on Wednesday, and Southwest’s changes take effect Thursday, making them the latest carriers to raise costs for travelers. The moves follow similar increases by American Airlines, United Airlines, and...
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Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims
When Anthony Cusano filed a claim after storm damage to his late mother’s home, he didn’t expect it to be denied based on a historical image. But experts say insurers are increasingly relying on data such as aerial images to deny claims. The claim was for the home he grew up in. Since his father passed away 18 years ago,...
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NBC CT Responds steps in after post office denies insurance claim
John Chapman in Bristol said he sold a gold bar on eBay for $3,100. He insured it for the full amount and shipped it through the United States Postal Service (USPS). Soon after, he said, the post office lost the package. So, Chapman filed a claim. He told NBC Connecticut the claim was denied multiple times. Then, he said the…
