NBC CT Responds

If you plan on signing up for a gym, make sure you read the fine print before you sign on the dotted line or click accept to the terms online.

Fitness always seems to be at the top of New Year’s resolutions lists. If you plan on signing up for a gym, make sure you read the fine print before you sign on the dotted line or click accept to the terms online. While consumer lawyer Daniel Blinn says your best bet is a month-to-month membership, that’s not always...

Since the start of 2022, our team has helped consumers get more than $55,000 of their hard-earned cash back into their pockets.

As we near the end of the year, we hope you and yours have something to celebrate. Here at NBC Connecticut, we continue to cheer for our NBC CT Responds team, which works tirelessly to resolve your consumer complaints. Since 2016, we’ve had a producer helping viewers solve your consumer complaints. This fall, our team once again has a full-time…

Ten Southwest flights were canceled out of Bradley International Airport Tuesday. A day earlier, the carrier had canceled roughly 70% of its schedule around the country. If not you, you probably know of someone whose flight was cancelled. And with reduced operations the next couple of days, there seems like no end in sight for folks looking to rebook. It’s…

From return fees, to retailer deadlines, there are a number of things you’ll want to know before you make your holiday gift returns.

Time is ticking to use your flexible spending funds. Every payday, millions of workers put money into their accounts to pay for certain out of pocket health expenses, but many don’t spend it and each year billions of dollars are given up. It’s a wise investment to put tax free cash into your flexible spending account, so don’t lose...

NBC CT Responds and our colleagues across the country have received more than 30 complaints about Vanilla gift cards just this year alone.

The song says, “I’ll be home for Christmas.” Whether or not that comes true for millions of Americans this holiday, depends on that winter storm we’ve been talking about.

From pandemic precautions keeping folks in their homes, feeling alone during the holidays, or whatever the case, people can feel isolated. That’s when romance scammers strike.

From pandemic precautions keeping folks in their homes, feeling alone during the holidays, or whatever the case, people can feel isolated. That’s when romance scammers strike. Earlier this year, a Naugatuck woman shared her story with NBC CT Responds consumer reporter Caitlin Burchill. “One day this really handsome guy sent me a message — ‘Hello, pretty,’” said the woman, who…

If you’re shopping online this holiday season, you’re going to want to do a double check when you check out after hearing this woman’s story. Deborah Taylor reached out to our NBC Responds team near Washington, D.C. when she couldn’t get a refund for a treadmill. Taylor bought the treadmill on Walmart.com after she recently had both of her...

Experts warn shoppers should know what third-party sellers’ policies are before handing over their cash.

Who is responsible if trees fall from abandoned land onto an occupied home? It’s a question State Rep. Tim Ackert is mulling over after watching an NBC CT Responds investigation. The Republican lawmaker says he’s thinking of drafting legislation, too. This week, we were there when Ackert met with the Coventry man featured in the NBC CT Responds report...

: Rep. Tim Ackert says he is looking into proposing potential legislation after learning about a Coventry man’s troubles.

A tight-knit Connecticut community is up in arms about Amazon after online shoppers spotted what they say is a sluggish transit trend in town.

If you’ve accumulated airline miles or any other loyalty points, you’re going to want to make sure they’re locked down.

If you’ve accumulated airline miles or any other loyalty points, you’re going to want to make sure they’re locked down. Especially after hearing this Texas man’s story. Ron Harris was at work when he got an email that 14,000 of his American Airlines miles were redeemed for an upcoming trip. Problem was, he wasn’t the one who redeemed them....

It’s Giving Tuesday, which means your inbox, social media feeds and maybe even text messages are probably already starting to get donation requests. The Better Business Bureau says 40% of charitable donations are given in the last few weeks of the year. That means a lot of money is up for grabs, and scammers know this. You don’t want...

There are lots of deals on Cyber Monday, but there are also some dangers when shopping online. Here are some tips to protect yourself and your finances.