Some in Connecticut trying to sign up for health care coverage under the Affordable Care Act have run into trouble because they have been identified as being incarcerated.
The problem is that they aren't in prison, and for some, never have been, according to Kathleen Tallarita, a spokesperson for Access Health CT, the state exchange that administers ACA health care applications in Connecticut.
The Federal Data Services Hub is responsible for incorrectly identifying some applicants as being incarcerated, according to Tallarita.
The data hub is a portal the Centers for Medicare & Medicaid Services set up to verify information submitted by people who are trying to determine what coverage options and financial assistance may be available to them, according to the federal Health and Human Services website.
Access Health CT relies on the data hub to verify identification of applicants, including information regarding incarceration to determine Advance Premium Tax Credits, according to Access Health CT.
"We understand the frustration this causes consumers, and are working with Centers for Medicare & Medicaid Services to address the issue," Tallarita said in a statement to NBC Connecticut.
Access Health CT is also helping everyone is incorrectly identified as being incarcerated, she said.