Hartford police met with an Access Health CT official to investigate reports that an employee stole customer's personal information, police said.
The investigation came about after Connecticut's health insurance exchange learned that someone found a backpack containing personal information of possible Access Health CT clients was discovered on a Hartford street. Access Health CT is also investigating the incident.
Kevin Counihan, the CEO of the insurance marketplace, said an individual found the backpack Friday on Trumbull Street, where Access Health is located. He said it contained four notebooks with personal information for approximately 400 individuals.
The hand-written notescontained information of possible clients' names, dates of birth and social security numbers, according to police. Hartford Police Lt. Brian Foley said it's unknown at this time whether personal information was compromised.
Counihan said it also contained Access Health CT paperwork and it appears some of the personal information may be associated with Access Health accounts.
He said it's unclear where the backpack came from. The exchange is working with the police, while also contacting individuals whose information may have been compromised. Access Health's legal department is also filing state and federal breach reports.Counihan apologized, calling it "a very serious situation."