Frontier Communications customers experienced outages in their local television service statewide for several hours Monday morning, but the company announced the problem has since been resolved.
The outage was caused by issues with Frontier's coding for data transfer, according to a representative from the company. Local, not national, television channels in Connecticut were affected, but Elizabeth Godbout, a Frontier spokesperson, said just after 11 a.m. that "all local television channels are back up now."
She did, however, say there have still been some sporadic technical issues and some customers have contacted NBC Connecticut to say their service still isn't working.
Frontier had asked customers affected not to reset their set top boxes, Godbout said.
