Would You Like Fries With That Lawsuit? - NBC Connecticut

Would You Like Fries With That Lawsuit?

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    NEWSLETTERS

    You won't be able to get fries with your order, but you can use the drive-thru at Manchester's newest law office.

    The Kocian Law Group opened for business this week inside a renovated building on Middle Turnpike West.  You'd never know the building once housed a former Kenny Rogers Roasters, except for the drive-thru window on the side of it.  And, the personal injury and malpractice specialists plan to put that drive-thru to good use.

    "We have drive-thrus for ATMs and we have that customer convenience. Why not a law firm?" attorney Nick Kocian asked.

    Kocian wanted to make things convenient for customers to easily drop off and pick up documents. He has been told this is the first drive-thru legal service in Connecticut and possibly the country. 

    Drive Thru Law Firm

    [HAR] Drive Thru Law Firm
    The Kocian Law firm opened a new office this week offering the convenience on wheels
    (Published Thursday, Oct. 21, 2010)

    "We represent a lot of injured people," Kocian said. "If you have somebody who's in a wheelchair or somebody who's hurt, it's convenient."

    He also has several clients who visit the firm once a week to pick up workers compensation checks.

    A paralegal operates the window, hands out documents and answers questions.

    "They really love it.  It's convenient for them," said Rosa Castillo, one of the firm's paralegals.

    But, don't mistake the quick and convenient drive-thru for a firm that's short on giving customers attention. 

    Consultations and meetings with attorneys take place inside.

    "If there's some advice or things like that that people may have about what to do with their papers, that will, of course, be afforded to them," said Kocian.

    Besides the drive thru, they're also open nights and weekends.  It's a menu offering legal service with a spin.

    "It's really something that law firms should have done a long time ago," said Kocian.

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