West Hartford police are trying to identify a suspect accused of robbing the American Eagle Financial Credit Union on New Britain Avenue Monday.
Police said they were called to the bank around 2:33 p.m. The teller reported that the suspect passed a note demanding money, and threatened to shoot.
The teller believed there was a threat and handed over an unspecified amount of cash. The suspect did not show a gun.
Police said the suspect is in his mid-20s, approximately 5-foot-10, with a thin mustache and beard. He was wearing gold-rimmed glasses, dark pants, a gray-blue hooded sweatshirt with a picture of a penguin on the front, and a backpack at the time of the crime.
A K9 tried to track the suspect but it was unsuccessful.
Anyone who recognizes the suspect pictured above should contact the West Hartford Police Department.