Labor Department Call Centers Open Today

Monday, Feb 18, 2013  |  Updated 8:53 AM EDT
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Labor Department Call Centers Open Today

AP

FILE - In this Tuesday, Dec. 11, 2012 file photo, an advertisement in the classified section of the Boston Herald newspaper calls attention to possible employment opportunities in Walpole, Mass. Economists forecast that employers added 155,000 jobs in December, according to a survey by FactSet. That would be slightly higher than November's 148,000. The unemployment rate is projected to remain at 7.7 percent. (AP Photo/Steven Senne, File)

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The state Department of Labor’s TeleBenefits Call Centers will be open from 7:30 a.m. to 4:30 p.m. on Presidents’ Day, Feb. 18 because of the heavy volume of callers filing unemployment claims.

“The beginning of the year is traditionally a very busy time for us in terms of unemployment claims due to seasonal shutdowns or layoffs,” State Labor Commissioner Sharon Palmer said in a news release. “To help those depending on a weekly benefit payment while looking for new employment, we felt it important to remain open on the holiday, especially since last week’s blizzard required us to close our Call Centers and CTWorks employment offices for the duration of the storm.”

The agency’s TeleBenefits Call Centers are open extended hours the remainder of this week, from 7:30 a.m. to 6 p.m. today and 7:30 to 4:30 p.m. Friday.

The department is issuing around 100,000 benefits payments each week and is assisting hundreds of residents seeking employment services at the CTWorks Career Centers.

You can also access the WebBenefits System online.
 

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