Oxford

Boil water advisories canceled for Thomaston, Terryville, Southbury, Oxford and Middlebury

The company is advising customers to boil water they are going to drink or cook with.

Connecticut Water has canceled two separate boil water advisories for customers under the Heritage Village and Thomaston Water Systems.

Ct Water said lab results received Friday afternoon show the water is free of bacteria and meets state and federal standards for drinking water.

The precautionary boil water advisory that was issued yesterday is now canceled, according to CT Water.

The Heritage Village system serves approximately 5,200 people in Southbury, Oxford and parts of Middlebury.

Connecticut Water

The Thomaston system serves approximately 2,500 customers in Thomaston and Terryville.

Connecticut Water

Connecticut Water had advised customers to boil any water they were consuming before drinking, cooking or preparing food.

CT Water sent the following message to customers:

This is a message from the Connecticut Water Company.

The precautionary boil advisory previously issued for customers in Terryville, Thomaston, Southbury, Middlebury and Oxford has been lifted. You may resume normal use of your water for all purposes including drinking.

Additional water quality tests have confirmed that your water meets all state and federal drinking water quality standards and that bacteria is NOT present.

We apologize for the inconvenience of the precautionary boil advisory. Your health and safety is our first priority and we are committed to being transparent with you.

Sometimes, factors in the collection, transportation, and testing of water samples can cause false positive results. That’s why we conduct hundreds of tests each day throughout our water systems from source to tap.

Because testing anomalies can happen, state regulations do not require water systems to notify customers until a second bacteria test confirms that bacteria was present. For the safety of our customers and in an abundance of caution, we choose to notify you at the first test. If additional samples show it wasn’t present, we have caused you an inconvenience but we have prioritized your health by sharing information as soon as we have it.

In this case, samples confirmed that the initial bacteria result was an anomaly and that your water did, and continues to, meet all safe drinking water standards.

We thank you for your patience and for putting your trust in us.

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