Tropical Storm Henri

Tropical Storm Henri: 6,500 Outages Reported as of Noon

Eversource estimates it will have most customers restored by late today night, but some cases may have to wait until Wednesday at noon.

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Tropical Storm Henri made landfall in Rhode Island early Sunday afternoon, caused damage in parts of Connecticut and there are several power outages.

Eversource is reporting around 6,500 power outages as of noon. See the list here.

According to Eversource, crews have restored power to nearly 60,000 customers during the storm restoration.

Officials estimate the vast majority of customers will have power back by 11:59 p.m. on Monday. There will be a few remaining outages that require extensive work that may take longer to restore, they added.

Canterbury, Lisbon, Voluntown and Union were some of the hardest-hit areas.

Eversource officials said damage from the storm includes 44 broken poles, 246 trees to be removed, 21 damaged transformers, 913 downed spans of wire and 88 blocked roads.

The utility was planning for a level 2 storm, which translates to as many as 50% to 69% of its customers in the state losing power and restoration efforts lasting between eight and 21 days.

Company officials said Sunday it hit as more like a level 4 storm, which has an estimated restoration time around five days. Some crews originally headed for Connecticut were rerouted to help restore power in Rhode Island, which saw more power impacts.

Eversource officials provided an update Sunday afternoon on power outages and estimated restoration times following Tropical Storm Henri.

“Fortunately we dodged a very significant storm here in Connecticut," said Eversource CEO Joe Nolan.

Nolan admits after Isaias they got a lot of criticism. For Henri, he said he was happy with the preparations which included housing some 6,000 workers – some from all over the country - and having a crew in every community.

“On the ground this worked the way it’s supposed to work and there were lessons learned after Isaias last year. We did pass some legislation and I’d like to think it incentivized working together a little more closely," Sen. Norm Needleman, deputy president pro tempore, said.

United Illuminating had some scattered power outages, but most have been resolved as of Monday morning.

People in need of a place to charge a cell phone should call 211 for information on where to go.

Power company officials remind the public to treat all downed wires as live and to be on the lookout for tangled wires while doing any cleanup.

Flooding can affect natural gas appliances or a home furnace. After significant flooding, these items should not be used until checked by a licensed plumber or contractor for safety.

Director of NOAA National Hurricane Center Ken Graham gives an update on Tropical Storm Henri after it changed its track and shifted the center of the storm to pass through Hartford.


Eversource customers who do not have power can call 800-286-2000 for assistance. If you have internet access, you can report it here.

For United Illuminating customers, if it is a life-threatening emergency, call 1-800-722-5584 or 911. You can report an outage online here if you have Internet access.

Norwich Public Utilities customers can report electric, water and sewer outages at
860-887-2555 and natural gas customers can call 860-887-7207.

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