Eversource

Thousands of customers woke up in the dark yesterday on Christmas Day after a storm with high winds and heavy rain moved through the state and Eversource has released restoration estimates for some towns that are affected by outages. According to Eversource, as of 11 a.m. on Saturday, hundreds of line and tree crews have restored power to more than…

Thousands of people woke up Christmas morning with no power as a strong storm moved through Connecticut with high winds and heavy rain. The storm blew through late on Christmas Eve and continued into Christmas morning, bringing down trees and powerlines statewide. As of 6:30 p.m. on Friday, Eversource was reporting fewer than 12,000 customers still without power. That number…

Thousands of people across Connecticut woke up Christmas morning with no power as a strong storm with high winds moved through the state overnight.

A storm that will move into Connecticut on Christmas Eve is expected to bring heavy rain and potentially damaging winds that will last into Christmas Day. Eversource is preparing trucks and crews to respond to the storm if needed. The power company will be pre-positioning equipment across the state ahead of the storm. They will have hundreds of crews ready…

Eversource is pre-positioning crews to deal with any outages that happen during a rain and wind storm that will affect Connecticut Christmas Eve and Christmas Day.

A spokesperson for Eversouce said Wednesday the power company will have equipment and crews pre-positioned to deal with damage from the storm that will arrive on Christmas Eve.

Another question with this winter storm on the way – will it cause significant power disruptions, and how well will utilities respond if there are problems? Before big storms approach, our state utilities have teams of staffers helping them make predictions on how big an impact the storms will have. The utilities take the info and assign the storm an…

Another question with this winter storm on the way – will it cause significant power disruptions, and how well will utilities respond if there are problems?

The Connecticut Public Utilities Regulatory Authority, or PURA, has begun drilling down on what happened this past August when thousands lost power for a week or more after Tropical Storm Isaias roared through our state. The focus of a series of hearings began with the storm response by Eversource in a cluster of Fairfield County towns, including, New Fairfield, Bethel,…

State utility regulators announced Wednesday that they will change the process of authorizing electricity rate hikes requested by Eversource and United Illuminating. Connecticut’s Public Utilities Regulatory Authority (PURA) released its findings from two investigations after complaints were raised by customers who received electric bills over the summer that included large increases for many. In its announcement, PURA admittted the...

Connecticut’s Public Utilities Regulatory Authority (PURA) released its findings from two investigations after complaints were raised by customers who received electric bills over the summer that included large increases for many. In its announcement, PURA admittted the current approach to the rate hike approval process is not in the public interest.

State regulators announced Wednesday they will change the process for approving rate hikes from utilitiy companies to try and prevent huge increases in customers bills.

There are new developments in an exclusive NBC Connecticut investigation into the handling of a power surge after Tropical Storm Isaias. A state agency has now gotten involved. NBC Connecticut Investigates first brought you the story of one neighborhood dealing with thousands of dollars’ worth of damage in the aftermath of Tropical Storm Isaias. The damage happened after the power…

Tropical Storm Isaias knocked out power to hundreds of thousands of customers in Connecticut and caused millions of dollars in property damage. But for one neighborhood, the real damage happened when the lights came back on, and those homeowners say they have been left footing a chunk of the bill. The list of appliances residents say were damaged by a…

On August 17, a swath of five houses in Somers was hit by a surge when a power crew returned there for some follow up repairs after Tropical Storm Isaias. Residents say they don’t think Eversource did enough to reimburse them for the damage.

As the holidays approach and cases of COVID-19 increase, Eversource said it is suspending disconnecting utilities for customers who have not made payments. “With COVID-19 surging and the holidays approaching, suspending electric service disconnections for our customers is a step that will make a big difference during the holiday season,” Eversource Vice President of Customer Operations Jessica Cain said in…

With infection rates soaring, the nationwide death toll from COVID-19 passing 250,000 and many hospitals reaching capacity, the Centers for Disease Control and other professional health organizations are urging Americans not to travel during the Thanksgiving holiday.

The Public Utilities Regulatory Authority Friday approved an electricity rate increase for Eversource and United Illuminating. The new rates will go into effect from Jan. 1, 2021 to June 30, 2021. For Eversource, the new rate will amount to around an increase of $7.11 per month on the supply portion of the bill for a customer who averages around 700…

“We’re in this together”: a quote that ignited action just eight months ago. Today, those words seem quite distant. NBCLX storyteller Cody Broadway looks beyond the political climate at the science behind motivation.