consumer

The Better Business Bureau is warning people selling items online to be careful about what personal information you give out.

As Black Friday approaches and the holiday shopping season picks up, the Better Business Bureau Serving Connecticut wants to warn shoppers about potential online scams.

Supply chain issues and worker shortages have business owners and customers concerned the holiday season may be less jolly than usual this year.

Supply chain issues and worker shortages have business owners and customers concerned the holiday season may be less jolly than usual this year.

A backlog of container ships waiting to dock, trucks unable to move inventory, skyrocketing freight costs and labor shortages have all contributed to the nation’s supply chain issues. Local companies are trying to navigate it all as they head into the crucial holiday shopping season. The holiday season is big for My Grandma’s of New England Coffee Cake. They...

A Canterbury business continues to be under the microscope after numerous customer complaints. They tell NBC Connecticut they’ve paid for pools that were either never ordered or never installed.

A former manager for Roy’s Pools in Canterbury, which is under investigation by state police, said the company not only owes customers for pools never delivered or installed, but also owes vendors.

A Danielson contractor and an HVAC worker from New Haven are accused of forging paperwork to take $12,370 for heating work that was never completed.

A Danielson home contractor under investigation by the state now faces criminal charges.

The Department of Consumer Protection is investigating more than two dozen complaints against CT Heat Pros for improper or incomplete HVAC work.

The Department of Consumer Protection is investigating more than two dozen complaints against CT Heat Pros for improper or incomplete HVAC work.

Millions of Americans who suffer from sleep apnea need to check their Philips CPAP and breathing machines for a potentially dangerous defect.

The latest data from the Bureau of Labor Statistics shows that consumer prices are on the rise. John Rosen, an adjunct professor of economics at the University of New Haven, sat down with NBC Connecticut’s Dan Corcoran to discuss why we’re paying more for some everyday goods.

The latest data from the Bureau of Labor Statistics shows that consumer prices are on the rise. John Rosen, an adjunct professor of economics at the University of New Haven, sat down with NBC Connecticut’s Dan Corcoran to discuss why we’re paying more for some everyday goods. Dan: Why is this happening right now, and did economists expect this?...

After 15 years in business, The Spa of Essex is closing its doors. The owner of the spa emailed customers in the end of July letting them know of the spa’s closure.

The NBC consumer teams spoke exclusively with more than a dozen families across the country impacted by keyless ignition tragedies.

No formal database tracks these accidents, but The National Highway Traffic Safety Administration’s (NHTSA) Not-In-Traffic Surveillance research estimates that rollaways cause approximately 150 deaths and 2,000 injuries every year.

According to DCP, they’ve received 27 complaints about Justin Lanno and his business, CT Heat Pros LLC, since January.

According to DCP, they’ve received 27 complaints about Justin Lanno and his business, CT Heat Pros LLC, since January.

A new study released Tuesday is shedding light on harmful chemicals known as PFAS and how much of them exist in cosmetics. In light of the study, Sen. Richard Blumenthal is now calling on a ban of PFAS in personal care products. Scientists are calling the new study released Tuesday surprising. It’s the culmination of years of research on...