The Latest

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  NBC CT Responds Oct 4

  Essex fan warns of ‘ticket takeovers' after Taylor Swift seats stolen online

  It’s any ticket holder’s nightmare. Tickets stolen from online accounts just days before events fans have been looking forward to attending. It’s happening across the country, and even here in Connecticut too. “It’s a violation because you’re just like ‘how, how did they get in?’” said Blaine Heck, of Essex. Heck had been counting down the days to see...
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  Business Sep 23

  ‘I was overcharged': Burlington consumer warns of shady garage repair work

  A Burlington woman was overcharged for a garage door repair. When her garage door wouldn’t open, she searched online for help. “I went to Google, and I found the first business that popped up at the very top that said Farmington location,” said Lori Chadwick, who said she then called “ASAP Garage Door Repair.” “I thought it was a...
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  NBC CT Responds Sep 23

  Pause, do research before scanning a QR code

  As we’ve become more familiar with seeing QR codes on just about everything, we’ve gained trust in the scanning system. And scammers are taking advantage of that. “The scammers, they are the only criminals we refer to as artists. And they always know what people are interested in or what’s current they’re going try to manipulate that,” Steven Weisman...
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  Concerts Sep 23

  Buying tickets to see Billy Joel sparks fan frustration

  Billy Joel tickets went on sale Friday. He’s set to play at Mohegan Sun in February. But within seconds, it seemed only resale seats were available for sky-high prices. “The resale is almost like legalized scalping. These people buy up these tickets and triple the prices and it’s disgusting,” Melody Baker, of Westbrook, said. She said she’s seen the...
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  Flooding Sep 6

  ‘If it rains, it'll flood:' CT Insurance Department encourages consumers to get flood insurance

  Cleanup continues in flood-stricken Connecticut communities. And for so many living in or owning businesses in these areas, flood insurance wasn’t something they ever thought they’d ever need. Now state insurance experts are encouraging all home and business owners to get it. Connecticut Insurance Department Commissioner Andrew Mais says this is something all homeowners should think about purchasing, not...
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  NBC CT Responds Sep 4

  New Britain mom shares success story after paying off $20K in debt

  Credit card debt for Americans continues to climb and paying it off can feel like an uphill battle. But it is possible, just ask a New Britain mom. In the video, she shares with NBC CT Responds how nonprofit, Money Management International (MMI), helped her pay off more than $20,000 in debt in four years. Here are some tips to…
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  Hartford Aug 28

  CTDOL no longer sending students to Hartford job training program following NBC CT Responds investigation

  The Connecticut Department of Labor says it has removed Fresh Start Technical School from its “eligible provider list” after NBC CT Responds first reported on former students’ frustrations. Earlier this year, the commercial truck driving students told us that they spent weeks of their lives missing out on making money elsewhere, as they worked towards a bigger life goal: their…
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  Bristol Aug 28

  Stop the sound: Health district orders Bristol company to reduce noise levels

  Remember that nagging noise bothering residents in Bristol and beyond? Our NBC CT Responds team was the first to report this story and listen to local frustrations. This week we’ve learned that local health officials have taken action. The Bristol-Burlington Health District said it has served the company Reworld with notices of violation and an order to reduce its...
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  NBC CT Responds Aug 22

  Local fishing tournament updates rules after NBC CT Responds report

  A local fishing tournament now has new rules for lie detector tests and even new fishing boundaries after an NBC CT Responds investigation. Fishermen Tim Vallee and Benny Sheen are adamant that they reeled in an award-winning fish at last summer’s “Greatest Bluefish Tournament on Earth,” a popular tournament in the Long Island Sound. They shared their story with...
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  Insurance Aug 21

  Here's how to save money as Connecticut car insurance rates rise

  We’ve heard from many of you about the increase in car insurance rates. So, NBC CT Investigates and NBC CT Responds teamed up to break down what’s going on and what you can do about it. Click here to watch Chief Investigator Len Besthoff’s explain what’s behind the increase in cost. According to recent research by Bankrate, the average...