Caitlin Burchill

Caitlin Burchill is the consumer reporter for NBC CT Responds, continuing the team’s mission of responding to consumer complaints, recouping viewers’ hard-earned cash, and empowering them to be savvy consumers too.

It’s a natural transition for Caitlin after asking the tough questions and advocating for community members while covering breaking news and the “big stories” for NBC Connecticut for more than three years.

Caitlin’s breaking news reporting at NBC Connecticut was recognized when she and her colleagues won a 2023 New England Emmy for best larger market morning newscast. She has been nominated for other Emmy awards while working in both Connecticut and in Utah.

Before returning to New England, Caitlin was a reporter and fill-in anchor at KSL in Salt Lake City, Utah. There she covered raging wildfires, a Utah Jazz playoff run, and everything in between. Caitlin’s coverage of the Route 91 Harvest Country Music Festival tragedy in Las Vegas received recognition from the Utah Society of Professional Journalism.

She is a 2023 MMI Financial Literacy and Education Communities Awards recipient.

Caitlin began her journalism career behind the scenes in Boston and later as a reporter and anchor in Bangor, Maine. She was born in Walpole, Massachusetts and captained the volleyball team at Colby College in Waterville, Maine. Go MULES!

Caitlin is a big New England Patriots fan. She grew up just five miles from Gillette Stadium. When she is not working out or finding a new home project, she’s either dreaming of relaxing on a beach or boat on Cape Cod or planning her next travel adventure.

If you have a consumer problem, submit your complaint to NBC CT Responds here.

The Latest

  • NBC CT Responds Mar 21

    ‘Hardship' electric customers can now switch to cheaper third-party suppliers

    A Moosup woman’s electric bill is going to be a lot cheaper after she reached out to NBC CT Responds for help, and her story may help you save some money too. A new state law now allows certain electric customers to switch to a cheaper electric supply rate. These were customers that were banned from doing so just...

  • Bristol Mar 13

    ‘It's like your husband snoring': Locals beg Bristol City Council for help with incessant sound

    It’s a story NBC CT Responds reported first after hearing complaints from residents. There’s a sound driving people nuts in Bristol and beyond, and some locals are demanding answers. On Tuesday night, residents bugged by the noise begged Bristol City Council to take action at its monthly meeting. The noise is believed to be coming from the Covanta facility...

  • tax season Mar 12

    IRS warns consumers to watch out for scammers during tax season

    We’re in the heart of tax filing season and scammers are taking advantage of this. NBC CT Responds consumer reporter Caitlin Burchill sat down with the top cop of our local IRS field office to share his warnings. Harry Chavis is the special agent in charge of the IRS Criminal Investigation Boston field office. If you’re preparing to file...

  • spring break Mar 8

    Money-saving Spring Break tips

    Whether you’re traveling far or staycationing this Spring Break, NBC CT Responds spoke to consumer experts who have narrowed down three big ways to save money. First up, if you’re driving somewhere far or even staying close and checking out local spots, if you’ve racked up some mileage over the winter, your vehicle may be due for routine maintenance....

  • Bristol Feb 28

    Locals who hear nagging noise feel validated after NBC CT Responds investigation

    NBC CT Responds has heard from more viewers since our investigation aired into a nagging noise bothering locals in Bristol and beyond. The Bristol-Burlington Health District said it has, too. The sentiment we’re hearing is that folks feel validated that other people are hearing what they’re hearing. Now, they want the sound to stop. “With some news coverage more...

  • medication Feb 27

    What you need to know about weight loss drugs

    Elle Furbush of East Hartford has lost 71 pounds since September. “I have struggled with weight all my life,” she told NBC CT Responds. After decades of ups and downs, Furbush’s doctor prescribed her Wegovy, a Food and Drug Administration (FDA) approved semaglutide injection for chronic weight management. “And for me to have such success, I feel really good about…

  • Bristol Feb 22

    What's that sound? Bristol residents are fed up with nagging noise

    There’s a nagging noise in Bristol that has homeowners talking. And in some cases, it’s keeping them up at night, too. You know when you hear a clock ticking, and the noise is not necessarily loud, but once you hear it, you can’t get it out of your head? That’s how Bristol residents, and even folks in nearby Plainville...

  • NBC CT Responds Feb 20

    Fair fishing? Polygraph testing used in local bluefish tournament

    When you think of polygraph examinations, crime comes to mind. But the tests are being used to fish out potential cheaters in a Connecticut-based bluefish tournament. Is the test fair? Some local fishermen don’t think so. Tim Vallee of Terryville reeled in a memorable 15.18-pound bluefish in August. His catch was a memory he and his fishing buddies from...

  • NBC CT Responds Jan 25

    Office of Higher Ed investigating CDL students' concerns after NBC CT Responds report

    The state’s Office of Higher Education has now confirmed that it’s investigating students’ complaints about Fresh Start Technical School, after an NBC CT Responds report last week. Hartford County students told NBC CT Responds that they wasted weeks of their lives in a program to prep them for a new career to drive 18-wheelers. Fresh Start Technical School in...

  • recall alert Jan 24

    Cookie company says it alerted Stew Leonard's about recipe change before customer's death

    Cookies United is now pointing its finger back at Stew Leonard’s after the grocery chain blamed the baked goods company for not alerting them to an ingredient change that added peanuts to some of the cookies that it supplies. A person died after ingesting some cookies containing undeclared peanuts that were sold at two Stew Leonard’s locations in Connecticut,...

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