Water Companies Warns Residents of Imposters | NBC Connecticut

Water Companies Warns Residents of Imposters



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    The Metropolitan District Commission and the South Central Connecticut Regional Water Authority are warning customers to be on the lookout for people posing as water company employees.

    On Wednesday, a man impersonated a MDC worker and tried to enter a home in the South End of Hartford, near South Street and Campfield Avenue, officials said.

    In East Haven, a man posing as a water company employee claimed he needed to go inside the house to check the water pipes.

    The resident became suspicious when the man said he needed to pay her for his visit and asked for change for a $100 bill, according to the South Central Connecticut Regional Water Authority.

    Regional Water Authority field employees are not authorized to accept or give payments and the organization is investigating the incident.

    “Customers should be suspicious of anyone who unexpectedly comes to their door claiming to be from the Regional Water Authority requesting to check the pipes, water pressure or valves or get a water sample,” Regional Water Authority Police Captain Paul M. Schilling said. “All Regional Water Authority personnel carry an employee photo identification card and wear clothing with the Regional Water Authority logo.  If the person at your door doesn’t show you an employee identification card or give you time to examine it, do not let them in your home.” 

    MDC field employees wear clothing and drive vehicles that are clearly marked with the MDC logo. Actual employees will display photo identification badges.

    SCCRWA employees drive company cars or trucks with the logo.

    MDC urges homeowners to ask anyone claiming to be an employee to show them photo identification.

    Anyone with any questions or concerns about an MDC employee can call the MDC
    Command Center at 860-278-7850 ext. 3600 or South Central Connecticut Regional Water Authority at 203-562-4020.